Shipping costs

Greece
5€ for all of Greece.
FREE shipping for orders over € 100.

Cyprus
15€ for all Cyprus.
FREE shipping for orders over 200€.

All other countries:

Shipments are made with ELTA (Hellenic Post Office).
Shipping costs are 15 €.
Free Delivery for orders over 300€

Delivery time varies according to country. You can contact us and we will let you know.

Refund and exchange policy

If the product you bought recently does not suit you you can return it.

The steps are simple and clear:

Step 1.
Just fill out the return form you received with your parcel, giving us the information we need. Pay attention to the form description cells as you have to be extremely descriptive in each one. If you lost the form and need news, send us an email at info@dnastars.gr.

When it comes to returns, we offer many decisions for every occasion. More specifically, your options are:

A. 100% store credit via personal discount code. You can apply this code to your next order from our online store and the amount will be deducted automatically.
B. Exchange with another piece. If you want to replace it with something else available, then you should let us know in advance to keep your new item exclusively for you. In this case just send us an email at info@dnastars.gr or call us at 210 3310484.

Returns are valid within 10 days since you receive the package.

Step 2.
Then pack it using the original package received (note!) And return it within 5 days from the date of receipt. You are free to use any postal service you prefer or you can contact us to schedule a pick-up for you with our courier.

Step 3.
Once we receive it we will proceed with the fulfillment of your request. Once completed, we will send you a confirmation message to let you know. Don’t forget to check your spam from time to time, as sometimes our emails tend to land there.

Important Note: Make sure all the original labels are attached to the item and that the product is clean, as long as the original order receipt or package slip is sufficient.

Return cost

All return costs must be covered by the customer, unless the garment is defective.
For Greek customers, the return shipping amount is from € 3.00 to € 5.00 if you use the Elta Courier service, which we work with(you will have to send the package at our own expense and then we will reduce the fee from your refund amount).
For international customers, delivery costs will be reduced by your refund.

Please note that it is not possible to refund the order.

Refund & refund department e-mail: info@dnastars.gr

Our address is:
2 Ath. Axarlian str, 10563
Athens, Greece

EXCLUSION NOTE:
Some special sales or clearance offers may be marked as non-refundable.
In this case, you may not follow the above return instructions and know the terms of your order during the process. We suggest you consult our size chart to get enough guidance on the best option for you.